Support can help with setup
Ask for help with registration, profile completion, first record upload, family members, wallet documents, Emergency QR, or sharing.
Loading MyHealthHRS
Loading MyHealthHRS
Use support for account access, privacy questions, family permissions, uploads, wallet documents, Emergency QR, provider sharing, billing, or suspected misuse.
Ask for help with registration, profile completion, first record upload, family members, wallet documents, Emergency QR, or sharing.
Support teams should use support-safe information and should not open private health records unless an approved process allows it.
For medical emergencies in the UAE, contact emergency services. MyHealthHRS support is not an emergency response service.
Login issues, email verification, profile details, password reset, language, notifications, and account settings.
Upload questions, record categories, Health Wallet documents, expiry reminders, previews, and file assignment.
Adding members, dependent accounts, assisted members, independent member privacy, and family permissions.
Report unwanted access, suspicious sharing, emergency access concerns, data ownership questions, or account takeover concerns.
Ask about Individual Free, Family Premium, Provider, Enterprise Contact Us, invoices, renewal, cancellation, or failed payment.
Include your name, email, issue type, affected page, and a short description. Do not send unnecessary medical details in a support request.